Refund policy

Purchases are completed on Etsy. BoselliArt does not take payment or process orders through this Shopify storefront.

Returns, cancellations, exchanges and refunds are subject to the terms shown on the specific Etsy listing, the seller’s Etsy shop policies and applicable law. Etsy Purchase Protection is available only for orders that meet Etsy’s eligibility requirements; it does not guarantee a refund for every order. Please review the listing and Etsy’s current policies before purchasing.

For help with an Etsy order, contact the seller through Etsy’s Help with Order process. Etsy determines eligibility for its own Purchase Protection program.

If you have a question before purchasing, please use the Contact Us page on this storefront.